Privacy Policy

Biz Sherpa AI provides AI-powered marketing and sales sprint services to our clients. This Privacy Policy explains how we collect, use, and share information when you use the Service.

1. Information We Collect

Account data: name, email, company, role, password (hashed).
Usage data: log data, IP address, device/browser info, pages viewed, features used.
Customer content: data you upload or input, including notes, prompts, files, and other business data.
Call data: recordings, transcripts, and analysis derived from sales calls (if you use call features).
Payment data: handled by our payment processor; we do not store full card details.

2. How We Use Information

We use information to:

Provide, operate, and improve the Service
Authenticate users and protect accounts
Generate insights, summaries, and recommendations
Respond to support requests
Communicate about updates and service changes

3. Sharing of Information

We may share information with:

Service providers (hosting, analytics, email, payment processing)
AI/analytics vendors used to process customer content
Legal authorities if required by law

We do not sell personal information.

4. Customer Content Roles

For customer content, MyBizSherpa AI acts as a data processor, and customers act as the data controller.

5. Call Recording Consent

You represent and warrant that you have provided all required notices and obtained all necessary consents from participants before recording or analyzing any calls.

6. Data Retention

We retain data as long as needed to provide the Service or as required by law. You may request deletion of your account and associated data.

7. Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at Info@mybizsherpa.com.

9. International Transfers

Your data may be processed in countries outside your own. We take steps to protect data under applicable law.

10. Changes

We may update this policy. Changes are effective when posted.

11. Contact

Questions? Email tech@mybizsherpa.com.